Clear terms and conditions are especially important.
- The Provider of Rotasheet web application is Rotasheet, with an office in United Kingdom and email: firstname.lastname@example.org.
- Rotasheet web application (hereinafter referred to as the "Application") allows you to schedule staff, manage leave & availability request, manage payroll and manage employee records.
- The Application consists of modules. Each module's features and price list are available at https://rotasheet.com
- types and scope of services provided by electronic means by the Provider;
- terms of concluding and terminating contracts;
- complaints procedure.
- Prior to concluding the contract, the Provider offers to the Client free access to the Application (so called Application trial period)
Application Trial Period
- In order to learn the scope of the Application, the Provider offers to each potential Recipient (Client) free access, limited to a specific period, to the Application (so called free trial period).
- Information on the length of the free trial period is given on the Provider's website: https://rotasheet.com.
- In order to sign up the Client has to create an account in the Application and provide Client's details
Conditions of use
- Access to the Application is via Internet only.
- Access to the Application is possible with one of commonly used internet browsers: Google Chrome, Mozilla Firefox, Microsoft Edge.
- The Provider provides IT services related to ROTASHEET Application via Internet only.
- The Provider states that the Application is accessible to Recipients continuously; it is, however, possible that the Provider will temporarily suspend the access to the Application for technical reasons (due to a breakdown, necessity to fix, maintain, modernize or expand the systems supporting the Application).
- In case of a technical break which lasts longer than 24 hours, the Recipient may extend the subscription period, during which the technical break took place, for as many days as the break lasted.
- In case of changes of the details required in the registration process, the Recipient is obliged to immediately make necessary corrections in their profile settings.
- The Recipient gets access to the Application by providing his email address and password. The login of the Recipient's first user is created during registration, and logins of other users are created by the Recipient's first user during system setup. The Application's Provider bears no liability for disclosure of login and password to third parties made by the Recipient.
- The contract is concluded between the Provider and the Recipient at the moment of paying the subscription fee for the access to the Application, preceded by filling in the registration form and setting up an account in the Application.
- The Contract is concluded for the period specified by the purchased subscription.
- Should the Recipient wish to conclude the contract with the Provider for another period, paying the subscription fee for another period (in accordance with current price list) is understood as concluding the contract for another period.
- Prior to concluding the contract with the Provider, each potential Recipient (Client) is entitled to a free trial period of the Application. During the trial period the Provider does not charge the customers. The length of the free trial period offered by the Provider is published on the Provider's website.
- In case that after the expiry of the free trial period the Client fails to pay the subscription fee, their account will be automatically blocked and then removed from the Application.
- Prior to deleting of the account, the Provider always makes it possible for the Recipient to download their data from the Application.
- Paying the subscription fee by the Recipient for using the Application is the basis for continuation of providing paid services within the Application.
- The Recipient makes payments for access to the Application and services provided by the Provider in the form of subscription for a specified period. The amount of subscription fee depends on the subscription period, number of registered users authorised by the Recipient to have access to the ROTASHEET Application and used modules.
- The subscription fees are always published on the Application Provider's website: https://rotasheet.co.uk.
- The first subscription fee should be paid after the free trial period has expired, and after that, before the end of the period for which the subscription fee has already been paid. The minimum length of subscription period is 1 month.
- The subscription fee can be paid with credit card (Visa, MasterCard, American Express) and PayPal.
- The invoice is issued no later than on the 15th day of the month following the month when the subscription fee for the Application has been paid, and it is sent at the Recipient's request.
- The invoice amount is calculated based on the price list published on the Application's website. When calculating the price, special offers organized by the Provider and discounts awarded individually by the Provider are also taken into account.
- Any changes to the price list are published on https://rotasheet.com and they will be in effect for the Recipient as from the next subscription period. The Recipient may terminate the use of the service if they do not agree to new fees.
Termination of the Contract
The Provider may terminate this contract with immediate effect if the Recipient:
- acts illegally by using the Application;
- acts to the detriment of the Provider;
- commits acts intended to breach safety of the data in the Application;
- makes an unauthorised attempt to access the Application.
- After termination of the contract, the Provider allows the Recipient to download data from the Application, and immediately after that removes the Recipient's account from the Application.
Temporary account block
- At the request of the court or law enforcement authorities, the Provider may block the Recipient's access to their account in the Application for the period indicated in the request.
- The Provider may block the Recipient’s access to the account if the Recipient's incorrect usage of the system puts the Application at risk.
- Any Recipient may file a complaint regarding failure to provide or unproper provision of the service, incorrect operation of the Application or incorrectly issued invoice.
- The complaint should be filed electronically to: email@example.com send from the email address provided by a Recipient in question during registration.
The complaint should indicate:
- time and circumstances when the problem with the Application's operation occurred.
- The complaint concerning an incorrectly issued invoice should indicate invoice number and amount as well as it should state inconsistencies.
- The complaints are examined within 30 days following the date of complaint submission. If additional information is required in order to duly examine the complaint, prior to examining the complaint the Provider requests such information, and the period for examining the complaint starts from the date of delivery of the requested information to the Provider.
- Decision regarding the complaint is sent to the Recipient's email address provided during registration in the Application.
Responsibility of the Application's Provider
- The Provider shall make every effort to ensure correct operation of the Application.
- The Provider bears no liability for any damages resulting from incorrect usage of the Application by the Recipient, inserting false or incomplete data or mans of connection used by the Recipient.
- The Provider bears no liability for the Recipient's loss resulting from the software breakdown, loss of data and temporary inability to use the Application. The Provider bears no liability for business decisions of the Recipient made in relation to the Application.
- The Provider bears no liability for damage made by disclosing the password or login by the Recipient to a third party.
- The Provider bears no liability for any acts or obligations of the Recipients resulting from Application's operation, including accounting and tax obligations.
- The Provider bears no liability towards the Recipients for failure to provide or undue provision of the Services resulting from third parties' fault (including telecom operators) or from force majeure circumstances.
Changes to the Application
- The Provider reserves the right to modify the Application, in particular to extend its operational scope.
- The Provider will notify the Recipient of any substantial changes to the Application via email
- If the Recipient does not accept significant changes made to the Application by the Provider, which decrease the scope of Application's operation, the Recipient may submit a declaration of terminating the contract. The Contract shall be terminated as soon as the declaration is delivered to the Provider.